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Have a question? Try our FAQs page. You may find the answer you’re looking for there. If you’d like to connect with us via our online form, the usual response time is one day, sometimes sooner. If your issue is more urgent, please call Customer Service or contact your sales representative.

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Customer Service

(English) 1-800-267-5098
 

(French) 1-800-667-5099
M-F 9:00am to 6:00pm EST
 

Billing Inquiries

orderacuvue.ca

M–F 8:30am to 7:00pm EST 1-800-465-0882

Product quality, technical or medical

M–F 9:30am to 5:00pm EST 1-855-345-0032

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Creating an ordering account is quick and easy. In just a few steps you’ll be on your way to ordering ACUVUE® Brand products, accessing exclusive programs, and more.


Once we receive your application, a Customer Service Representative will contact you to verify your information.

By submitting my information, I agree that Johnson & Johnson Vision Care, a Division of Johnson & Johnson Inc., may use it to contact me and that it will be governed by the Johnson & Johnson Vision Care, Division of Johnson & Johnson Inc., Privacy Policy. Messages sent from this website may not be secure, take special care in deciding what information you send.

Submit your ordering account change of address below. To update information for your Find an Eye Care Professional listing, go to MyACUVUE™ Pro.

Log in to MyACUVUE™ Pro to get started. Don’t have MyACUVUE™ Pro? Register or call 1-800-267-5098 (English), 1-800-667-5099 (French) to update your information.

 

Call us


Customer Service

1-800-267-5098 (English) M-F 8:30am to 7:00pm EST
1-800-667-5099 (French) M-F 9:00am to 6:00pm EST


Billing Inquiries

orderacuvue.ca
1-800-465-0882
M-F 8:00am to 5:00pm EST

 

Product quality, technical or medical

1-855-345-0032
M–F 9:30am to 5:00pm EST

 

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